Last Updated: September 2, 2026

Cafe World Publication, Bathinda, Punjab, provides book delivery services through postal and courier services for customers within India and, where available, to international destinations.

1. Order Confirmation

Customers can enquire about and order books by contacting Cafe World Publication through WhatsApp, phone, or email.

Before an order is dispatched, the following details may be confirmed:

• Customer name

• Contact number

• Complete delivery address

• Books and quantities required

• Total order amount

• Shipping or courier charges

• Payment confirmation

An order will be processed for dispatch only after the required details and payment, where applicable, have been confirmed.

2. Shipping Locations

We may ship books:

• Across India

• To selected international destinations

International delivery availability may depend on the destination, courier/postal service availability, applicable regulations, and shipping costs.

Customers should contact us to confirm whether delivery is available to their location.

3. Shipping Charges

Shipping charges may vary depending on:

• Delivery location

• Number of books

• Package weight and size

• Domestic or international destination

• Courier/postal service selected

The applicable shipping charges will be communicated to the customer before dispatch.

4. Delivery Time

Delivery time depends on the destination and the courier or postal service used.

Typical delivery may take approximately:

Domestic orders: 3–10 working days
International orders: 7–30 working days

These are estimated timeframes only and are not guaranteed delivery dates.

Delivery may take longer due to holidays, weather conditions, remote locations, courier delays, customs procedures, strikes, transportation issues, or other circumstances beyond our control.

5. Dispatch

Orders are generally dispatched after payment and order details have been confirmed.

Customers may be provided with tracking information where the selected courier or postal service offers tracking.

Once the package has been handed over to the courier or postal service, delivery is subject to the terms and operational processes of that service provider.

6. Incorrect Address or Contact Details

Customers are responsible for providing accurate and complete delivery information.

Cafe World Publication will not be responsible for delays, failed delivery, return shipments, or additional charges caused by:

• Incorrect address

• Incomplete address

• Incorrect phone number

• Unavailable recipient

• Refusal to accept the package

• Failure to respond to the courier

• Other information provided incorrectly by the customer

Any additional charges resulting from such circumstances may be payable by the customer.

7. Damaged or Missing Packages

If a package appears damaged at the time of delivery, customers should immediately notify the delivery provider and contact Cafe World Publication as soon as possible.

For packages reported as missing or undelivered, we may assist the customer in communicating with the applicable courier or postal service.

Resolution may depend on the investigation and policies of the relevant delivery provider.

8. International Shipping

For international orders, additional charges, customs duties, taxes, import fees, or other government charges may apply depending on the destination country.

Unless specifically agreed otherwise, such charges are the responsibility of the customer.

Customers are responsible for ensuring that the ordered books can legally be imported into their destination country.

Cafe World Publication is not responsible for delays, confiscation, additional charges, or delivery restrictions imposed by customs or authorities in the destination country.

9. Delivery Delays

Cafe World Publication makes reasonable efforts to dispatch orders promptly. However, we cannot guarantee delivery within a specific timeframe where delivery is handled by an independent courier or postal service.

We will not be responsible for delays caused by circumstances beyond our reasonable control.

10. Order Cancellation

Customers who wish to cancel an order should contact Cafe World Publication as soon as possible.

Cancellation may not be possible once an order has been packed, dispatched, or handed over to a courier/postal service.

Any applicable refund or cancellation amount will depend on the status of the order and the circumstances of the cancellation.

11. Contact Us

For shipping, delivery, or order-related questions, please contact us:

Cafe World Publication
Bathinda, Punjab, India

Phone / WhatsApp: +91 99140 22845
Email: cafebti786@gmail.com

We recommend contacting us before placing an order if you require delivery to a specific location or have questions about shipping charges or delivery time.